Customer Service

Welcome to the Yummie Tummie Help Page. If you don’t find an answer to the question that you are looking for on this page please contact us here.

How to Shop:

Payment Methods:

YummieTummie.com accepts the following methods of payment for purchases:

Credit cards accepted:

VISA	Mastercard	American Express

Other forms of payment:

• Online gift certificates
• PayPal

We do not accept:

• CODs
• Layaway plan
• Personal checks
• Money orders
• Credit cards issued by banks outside the U.S., Canada or Japan
• Credit cards with billing addresses outside the U.S., Canada or Japan

PayPal®:

• How does PayPal work?

  PayPal is used to securely send payments over the Internet. You can choose to pay from your PayPal® account balance, a credit card, debit card or bank account. To make a PayPal® purchase, select PayPal® during checkout on the YummieTummie.com Web site and choose your method of payment. Your funds are transferred immediately and securely.

PayPal® is highly secure and committed to protecting the privacy of its users. Its industry-leading fraud prevention team is constantly developing state-of-the-art technology to keep your money and information safe. When you use PayPal® to send money, recipients never see your bank account or credit card numbers.

• How Do I Contact PayPal® Customer Service?

  For the fastest response, you may access the user-friendly Help Center. Developed by the PayPal® Customer Service team, this Help Center contains a comprehensive information database. Simply type a question into the search box to receive a complete answer.

  If you do not find the information you need in the Help Center, PayPal® Customer Service representatives are available to assist you. Send an e-mail for a prompt response or contact PayPal® directly by phone: Customer Service: 1-402-935-2050 (a U.S. telephone number) 4:00 AM, PDT, to 10:00 PM, PDT, Monday through Friday 6:00 AM, PDT, to 8:00 PM, PDT, Saturday and Sunday

  Sign up for PayPal® now.

Shipping & Delivery:

• We only ship to the USA
• We do not ship to P.O. Boxes

Order Status & Tracking:

Step 1: After you place your order with us, you will receive a confirmation email that we have received your order.

Step 2: You will receive another email from us when your order ships with the tracking information for that order. Please save this information in order to track your order. If you need additional information please use our contact form.

Returns Policy:

Customer satisfaction is our #1 goal. If you are unhappy with any purchase, we will gladly take back any product under the following conditions:

• Returns must be made within 30 DAYS of your invoice date for a refund.
• Merchandise must be returned in its original packaging with the tags still attached.
• Items must be in their original condition and not worn.
• A return form is now included with every package. Please fill out this form and follow the instructions listed on the form.
• You will be responsible for shipping charges unless you have received damaged goods. If you have received damaged goods, please use our contact form here and we will respond with the appropriate return instructions. Please do not mail any packages C.O.D., as they cannot be accepted.
• Please make sure to record your tracking number because we cannot issue a refund until our warehouse confirms receipt. If the warehouse does not confirm receipt, then you may need to track your package to check the status. We are not responsible for lost packages.
• All returns will be credited to the original credit card used.
• Returns will be processed within 1-2 weeks of our warehouse receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
• All returns will be subject to a reduced refund if not in its original vendor packaging, in a salable condition.
• Used Merchandise cannot be returned.

Wholesale Orders:

If you have a store and you would like to inquire about starting a wholesale account with us, please use our contact form here.

Media Requests:

If you have a media request, please use our contact form here.

Promotions Discounts & Coupons:

We reserve the right to cancel or modify a promotion, discount or coupon at any time without obligation. There are no adjustments given on previous purchases if a promotion becomes active after a purchase. Unless otherwise stated in writing on a specific promotion, there is a limit of 1 coupon per customer per transaction. Discounts cannot be combined with other promotions, free product, coupons or giveaways. Raffle or giveaway items have no cash value and are not available for exchange.